Effective Date: July 17, 2025
At Wellness Pay, Inc. (“Wellness Pay”, “we”, “our”, or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and disclose information about you through our website and services (“Services”).
We collect the following types of personal and usage data:
Account Information: Name, email, phone number, and login credentials.
Financial & Retail Data: Linked account and transaction details from Amazon, Target, health retailers, and banks (via Plaid or MX).
Health Intake: Data you voluntarily provide about health conditions, prescriptions, and products for LMN review.
Technical Data: IP address, browser type, device data, and platform usage metrics.
We use your information to:
Verify HSA/FSA eligibility for items or services
Match receipts or transactions to tax-preferred expenses
Facilitate LMN and telehealth evaluations with licensed providers
Improve the functionality, personalization, and security of our Services
Communicate with you about your account and new features
We never sell your personal data. We only share data with:
HIPAA-compliant telehealth providers to evaluate LMN eligibility
Secure aggregators (e.g., Plaid, MX) for account and transaction syncing
Government or law enforcement if required by law or subpoena
Service providers under contract who perform business functions on our behalf
Your data is encrypted in transit and at rest using industry-standard practices. We restrict access to authorized personnel and perform regular security audits. No method of storage is completely secure, but we maintain strong safeguards to protect your data.
You have the right to:
Access and download your personal data
Update or correct your profile and intake information
Delete your account and associated records (subject to legal retention)
Withdraw consent for non-essential data uses
Opt out of promotional communications
To exercise these rights, contact privacy@wellnesspay.com.
We retain your data for as long as your account is active or as necessary to provide services, comply with our legal obligations, resolve disputes, or enforce our agreements.
Our services are intended for adults over 18. We do not knowingly collect or store data from individuals under 18 years of age.
We may update this Privacy Policy periodically. Substantial changes will be communicated via platform or email notification.
Contact: privacy@wellnesspay.com
